by Dr. Ismail Ndifuna | Aug 31, 2019 | Adaptability, Client Focus, Decision- Making, Innovation, Newsletter, Results Orientation, Team Leadership, Teamwork, Values and Ethics
Culture drives the employee experience, employees drive the customer experience and the customer experience drives sales and profit. In a negative or weak culture, people generally do just enough to get by. You see more blaming others, criticism, excuses and hear...
by Dr. Ismail Ndifuna | Jul 18, 2018 | Newsletter, Results Orientation, Teamwork, Visioning and Strategic Direction
Soccer matches are all about scoring goals and being winners. Team managers urge their players to show focus, determination and maximum effort. They tell them they should expect to win and not to show too much respect for their opponents no matter how famous they are...
by Dr. Ismail Ndifuna | Oct 3, 2017 | Adaptability, Blog, Newsletter, Performance Management, Planning and Organizing, Results Orientation, Teamwork
Sacrifices will need to be made to reach your goals, but recreation, exercise, a good diet, healthy family relationships and rest should not be part of them. The content of this Newsletter is obtained from the eBook ‘Motivating Your Way To Success’. Get a copy here...
by Dr. Ismail Ndifuna | Jul 19, 2015 | Adaptability, Change Leadership, Decision- Making, Newsletter, Performance Management, Team Leadership, Teamwork
Recall a situation when you had to choose between admitting a mistake and maintaining credibility to a superior or client. When you are accountable you accept responsibility for the consequences of your choices [vc_row][vc_column...
by Dr. Ismail Ndifuna | Sep 22, 2014 | Blog, Client Focus, Developing Others, Initiative, Results Orientation, Teamwork
My friend Jane wants to make a distinction between an ‘excuse’ and an ‘explanation’. She argues that leaders and supervisors should be more tolerant to ‘explanations’ than to ’excuses’. I have differed on this and have argued that a ‘deliverable’ is just a...
by Dr. Ismail Ndifuna | Sep 15, 2014 | Adaptability, Blog, Conflict Management, Developing Others, Initiative, Performance Management, Risk Management, Team Leadership, Teamwork, Values and Ethics
When I was younger I was chubby and I donned a pot belly. Some people liked it that way– in my times these two were status symbols. As a medical doctor I knew this had to change as the two attributes inevitably produced a conflict in my mind-a doctor must preach and...
